practicehold.com
PRIVACY.
Short version: we store your email so you can sign in, your gameplay so the leaderboards work, and nothing we don't need.
What we collect
- Email address: used for the sign-in link and account emails (billing, auction updates). Never sold, never used for third-party marketing.
- Gameplay: your daily actions, scores and streaks, which power the leaderboards. Handles and optional X handles you set are shown publicly on boards.
- Payments: handled by Stripe. We never see or store card numbers; Stripe's privacy policy applies to payment data.
- Visit counts: to know how many people visit, we count visits without cookies. Each visit becomes a one-way fingerprint of your IP address and browser that changes every day and cannot be turned back into either; your IP address itself is never stored. We use it only for totals (visitors per day, where they came from, how many reach sign-in) and delete it after 90 days.
- Product analytics: we use PostHog (EU servers, Frankfurt) to see how the game is used: which screens people open and where they get stuck. It runs without cookies or anything stored on your device, and your IP address is not passed to it. If you are signed in, events are linked to your account number and handle, never your email.
- Cookies: one session cookie so you stay signed in, and one beta-access cookie during the private beta. No advertising or cross-site tracking cookies.
Where it lives and how long
- Data is stored with our hosting provider (Railway), mailer (Resend) and analytics provider (PostHog, EU). Gameplay history is kept because all-time leaderboards need it.
- Want your account and data deleted? Use Delete account in the account sheet: it is immediate, permanent, cancels any floor subscription and releases any card holds. Or email admin@practicehold.com from your sign-in address and we will remove it for you.
Who we are
HOLD is operated by HOLD, the data controller, from the United Kingdom. Contact: admin@practicehold.com.
Registered with the UK Information Commissioner's Office (ICO) as a data controller, registration number ZC257100. If you are unhappy with how we handle your data, you can complain to the ICO at ico.org.uk.
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