TERMS.

Short version: HOLD is a practice game. The money is fake. The discipline is yours.

The game

• HOLD is a trading-discipline game. All balances, profits and losses in the game are simulated. Nothing here is real trading, brokerage, investment advice or a recommendation of any kind.
• Playing HOLD does not make you money and does not promise to improve your real-world trading results. It is practice, for free, with fake money.
• One account per person. Scores are computed on our servers; attempts to manipulate scores, automate play or abuse the service can end an account without notice.

Paid things

• Floors are optional paid subscriptions billed through Stripe. You can cancel any time from the billing portal; access runs to the end of the paid period. An unpaid floor freezes (read-only) and is never charged again until payment resumes.

Cancellation and refunds

• 14 days, full refund. If you change your mind about your first floor, email admin@practicehold.com within 14 days of that first payment and we refund it in full and close the floor. You ticked a box at checkout asking us to start the floor straight away; this refund is on top of that, whatever country you are in.
• After 14 days, cancel any time with MANAGE BILLING in the app. Nothing more is charged, and you keep the floor until the end of the month you have already paid for.
• Before every renewal we email you the date and amount, so a renewal is never a surprise.
• Sponsor-slot bids are business purchases by firms, not consumer purchases: the 14-day right does not apply to them. Outbid and losing bids are never charged.

Auctions and sponsors

• Sponsor-slot auctions: a bid places a temporary authorization on your card. If you are outbid, the authorization is released and nothing is charged. Only the winning bid is charged, at auction close. Bids are public: the firm name and amount of each bid are displayed on the bidding page. A won slot runs for its stated week only and confers no right to renewal, continuation or future placement.
• Sponsor removal: sponsor content must be lawful, honest and relevant to traders. We may decline, edit the display of, or remove any sponsor at any time at our sole discretion, including for bad faith, deception, unlawful conduct or conduct we reasonably consider harmful to HOLD or its players. Where removal results from the sponsor's own breach or bad faith, amounts already charged are not refunded.

The boring but real parts

• The service is provided as-is, without warranties. We may change or discontinue features. We are not liable for indirect or consequential damages; our total liability is limited to the amounts you paid us in the last 12 months.
• These terms are governed by the laws of England and Wales.
• We may update these terms; material changes will be noted in the game.